Payment confirmation

Dear customers, the cash on delivery payment confirmationis available after downloading online. Find out more

Parcel tracking

Recipients

High quality delivery, sophisticated return options, online tracking, parcel redirection options and delivery to ParcelShop. These and other options are available to parcel recipients via GLS.

GLS delivery driver with a parcel on a street

Parcel redirection

Not happy with the delivery time or location of your package? Customize with the Delivery Manager app.

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woman with a parcel in a kitchen

Returned goods

Have you received unsuitable or non-compliant goods? Send your parcel back, quickly and easily from the comfort of your home.

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GLS customer in his kitchen, using his tablet to track his parcel

Recipient's FAQ

An overview of the most frequently asked questions regarding the status of a parcel and the delivery process.

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Advantages for recipients

The recipients of parcels transported via our European network have a wide range of advantages that make parcel delivery faster and more flexible.

Online parcel redirection

Delivery to network of ParcelShops
Delivery notification via SMS and e-mail
Low rate of undelivered parcels
Payment by cash or card
Reachable support on our customer service

ParcelShop search

Where is the nearest ParcelShop