Contacts

If you need information that is not listed on the website or are interested in anything else, call us or fill out the form and we will get back to you.

Customer service

Available weekdays from 7:00 am to 6:00 pm to check package status or change delivery.

The customer line for recipients is available from 8:00 a.m. to 5:30 p.m.

• +420 567 771 111

• info@gls-czech.com

Form for questions and requests

Claims

In the event that something goes wrong during the delivery of the package, you can contact our claims department to file a claim.

• reklamace@gls-czech.com

More about claims

Become a client

Do you have an e-shop and are looking for a quality and convenient parcel shipping solution? Leave us your contact details and our sales representative will prepare a no-obligation quotation for shipping services exactly according to your current needs.

Inquiry form

Information on Online Dispute Resolution for consumers

The EU Commission has created a web-based platform for online dispute resolution (ODR platform). This platform serves as a contact point for out-of-court dispute resolution for disputes relating to contractual obligations arising from online sales or services. Customers can find the ODR platform at:

http://ec.europa.eu/consumers/odr