GLS ParcelBox

GLS ParcelBox self-service parcel machines are available 24 hours a day, 7 days a week for fast and convenient pickup of the parcel to be delivered or for submission of the parcel for transport through the GLS pan-European network. In addition to its own network of parcel machines, GLS also delivers to its partner network of AlzaBoxes.

Find your pick-up point

GLS ParcelBox "Blue line"

• For busy locations

• Touch screen or code scan control

• Payment terminal for credit card payment

• Online cash on delivery via GoPay

• For parcel pick-up and dispatch

• Package storage time 3 calendar days

GLS ParcelBox "Green line"

• Eco-friendly powered by solar panels

• Moderate design for residential and rural areas

• HW keypad control with display and code scanning

• Cash on delivery payment via GoPay

• For parcel pick-up and dispatch

• Package storage time 3 calendar days

AlzaBox

• Partner network of shared parcelboxes

• Can only be used for parcel delivery

• Online cash on delivery payment via GoPay

• Package storage time 3 calendar days

How does it work?

How does delivery to a GLS ParcelBoxes and AlzaBoxes work?

1. Choosing delivery in the e-shop

The recipient chooses delivery to GLS Pick-up point when ordering goods from an e-shop.

2. Notification about the delivery

The recipient receivs a e-mail and SMS message informing that the parcel has been delivered to chosen pick-up point containing a PIN for parcel pick-up.

3. Storage time

The recipient has 3 calendar days to pick up the parcel.

4. Extension of the storage time

In case of delivery to GLS ParcelBox or AlzaBox, the recipient has 3 calendar days to pick up the package. This time can be extended by 3 calendar days.

5. Payment of COD

The cash-on-delivery amount can be paid by card directly at GLS Parcel Box.

COD can not be paid at AlzaBox.

6. Reminder in case the parcel is not picked up

In the event that the end of the storage period is approaching and the parcel has still not been picked up, GLS sends a reminder SMS message with information about the expiration of the period, after which the parcel will be returned to the sender.

Do you have questions about the parcel delivery?

Look into our special FAQ section where you´ll find answers to the most frequent questions and contact details for personal problem solving.

FAQ and problem solving

How to send a parcel from GLS ParcelBoxes?

1. Create a label online

Easily create an address label using the online e-Balik app.

2. Pack and label the parcel

Pack your package properly and apply the label from the e-Balik app.

3. Handover the parcel

Choose the closest GLS Parcel Box for fast and convenient parcel dispatch. AlzaBox can not be used for parcel sending.

4. GLS will deliver the parcel

GLS will take care of the rest and deliver the parcel the next day

Contactless, non-stop dispatch

To send your parcel quickly, contactlessly and at any time, simply create a label online at e-Package and drop it off at any GLS Parcel Box without waiting.

Send a parcel Instructions, FAQ, problem solving

Importat information about delivery to AlzaBoxes

Only packages with the additional service of direct delivery to a GLS ShopDeliveryService outlet can be delivered to AlzaBoxes.
Packages can also be delivered to AlzaBoxes with cash on delivery. Cash on delivery can only be paid online using the GoPay payment gateway.
The recipient will receive a link to the GoPay payment gateway in an SMS and e-mail message informing the recipient that the package has been delivered to the selected AlzaBox.
The storage period of the package in the AlzaBox is three days, the storage period can be extended by another three days at info@gls-czech.com or +420 567 771 111.
Thanks to the online widget for selecting the GLS delivery point directly in the shopping cart, e-shops can deactivate or activate the option of delivery to AlzaBoxes.
AlzaBoxes cannot be used to send or return packages.