Customs is a body in charge of controlling the import and export of goods and is authorized to collect customs duties (Duty and VAT).
The duty is a tax that is collected by customs at importation.
VAT is a tax that is applied to goods, products of nature and raw materials released for consumption in a given member state of the European Union.

Useful tips to avoid hitches in Customs

Do not forget

Telephone numbers are important

During customs procedures at destination, it is possible to request additional information. It is therefore very important that a correct telephone number and email address are indicated in the recipient's field on the invoice. This will allow you to contact the recipient quickly.
Customs regulations are not always the same
The laws governing customs procedures are not all the same and may vary from country to country. Therefore, it is important to verify the feasibility of export and import before shipping, as some types of goods may be prohibited or require additional documentation and certifications.

The value of the goods is essential

The value of the goods is very important, we must always take care to indicate a value: the commercial value should be indicated if it is known, if it is not available, the production cost should be indicated. Regardless of whether the goods are a gift or not, they will still be subject to the customs laws of the country of destination. The calculation of duties depends on the value of the goods.

Brexit

With the advent of Brexit all transactions with the United Kingdom are subject to customs regulations. In order to ship and import from UK it will be necessary to always provide an invoice and the economic operators will have to be in possession of an eori code. For further information you can visit the page dedicated to the Brexit

Customs Glossary

AEO

AUTHORIZED ECONOMIC OPERATOR: GLS is holder since 2013 of the certification of authorized economic operation.

AEO

AUTHORIZED ECONOMIC OPERATOR: GLS is holder since 2013 of the certification of authorized economic operation.

DECLARATION OF PREFERENTIAL ORIGIN

The declaration of preferential origin of goods is the declaration with which companies certify and attribute to their products marketed the wording of the country that generated the product.

DECLARATION OF PREFERENTIAL ORIGIN

The declaration of preferential origin of goods is the declaration with which companies certify and attribute to their products marketed the wording of the country that generated the product.

ICT*

Indicates the customs yield to be applied.

ICT*

Indicates the customs yield to be applied.

VALUE FOR CUSTOMS PURPOSES

The value of goods must always be expressed. Even if it is a sampling, you must be careful to express a value for customs purposes.

VALUE FOR CUSTOMS PURPOSES

The value of goods must always be expressed. Even if it is a sampling, you must be careful to express a value for customs purposes.

HS

Harmonized System: all goods are catalogued by a code that identifies the type of goods to be declared on the customs documents (e.g. 49111010 Commercial catalogs).

HS

Harmonized System: all goods are catalogued by a code that identifies the type of goods to be declared on the customs documents (e.g. 49111010 Commercial catalogs).

EUR 1

European Union certificate that is accepted for export; it is issued if the goods are above a certain value and allows exemption from payment of duty.

EUR 1

European Union certificate that is accepted for export; it is issued if the goods are above a certain value and allows exemption from payment of duty.

ATR

Certificate provided for by the agreement between the European Union and Turkey, is issued at the request of the operator to certify that the goods described in the invoice is of Community origin, and allows duty concessions.

ATR

Certificate provided for by the agreement between the European Union and Turkey, is issued at the request of the operator to certify that the goods described in the invoice is of Community origin, and allows duty concessions.

EORI CODE

Economic Operator Registration and Identification: Alphanumeric code preceded by the ISO code of the state that attributes it. Used for registration and identification of economic operators and of those who take part in activities governed by the customs regulations of EU member states.

EORI CODE

Economic Operator Registration and Identification: Alphanumeric code preceded by the ISO code of the state that attributes it. Used for registration and identification of economic operators and of those who take part in activities governed by the customs regulations of EU member states.

ICT
 

*About ICT...

DDP - ICT 10: customs operations, vat and duty payable by the sender

DDU - ICT 20: customs operations, vat and duty paid by the consignee

DAP - ICT 30: sender pays customs operations and duty, consignee pays vat

DAP - ICT 40: sender pays customs operations at destination, the consignee pays duty and vat at destination

ICT 18 (for UK): vat paid directly by the sender to the UK government, no duty