Compliance

The trust GLS receives from customers, employees, business partners and the public is a top priority for the GLS Group. To further strengthen this trust, the GLS Group has assigned itself a Code of Business Standards and a Supplier Code of Conduct providing the fundamental values and standards of behaviour of the company in binding form for all employees. The GLS Code of Business Standards and the Supplier Code of Conduct form the basis of all business decisions and regulate responsible interaction with all stakeholders.

The GLS Group has implemented a Whistleblowing system, in line with the Legislative Decree no. 24 of 10 March 2023, in order to allow employees, collaborators, suppliers, professionals, consultants and trainees to report violations of national or European Union laws that harm the interest or integrity of the GLS Group, of which they have become aware in the working environment.

For all other reports, including those relating to shipments and/or any other aspect of our service, please consult the Complaints section and fill in the dedicated form in the contact section to receive assistance.