EN IT

Legal Area

Legal Area

Legal Area

Downloadable documents

Compliance

- Code of Business Standards and Supplier Code of Conduct

- Whistleblowing

More information

Model 231

- Main features of the organization and management model pursuant to Legislative Decree 231/01

- The Code of Ethics

Download Model 231 Download Code of Ethics

Service Charter

Download Service Charter

Form for the Exercise of Personal Data Protection Rights pursuant to Reg. (UE) 2016/679

Service Charter attachments

Attachment 1: Services summary table

Attachment 2: Refunds and compensation scheme

Attachment 3: Compliant form

Attachment 4: Conciliation form

Attachment 5: CP form, also downloadable from www.agcom.it

Downloadable documents

GLS Group Code of Business Standards

Code of Conduct for GLS Group Suppliers